Last updated: September 13, 2026
By creating an account, signing in, or using any Clid Cloud service (collectively, the "Platform"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, do not use the Platform. Clid Cloud is operated by Zylink Corp ("we", "us", "our", or "the Company").
If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you and that organization.
By ticking the checkbox "I agree to the Terms of Service and Privacy Policy" during signup, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
To use the Platform, you must create an account by providing accurate and complete information, including a valid email address. You are responsible for maintaining the accuracy of your account information and for updating it as needed.
You must be at least 16 years old to create an account. If you are between 16 and 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
You are responsible for maintaining the security of your account credentials, including passkeys, passwords, and API keys. You agree to notify us immediately of any unauthorized access or use of your account. We are not liable for any loss or damage arising from your failure to protect your credentials.
One person or entity may not maintain more than one Free Tier account. Creating multiple Free Tier accounts to circumvent usage limits is prohibited and may result in immediate termination of all accounts.
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You are responsible for all activity conducted under your account, whether by you or by anyone you grant access to your account.
You agree to comply with all applicable laws, regulations, and third-party agreements when using the Platform, including but not limited to data protection laws (GDPR, CCPA, NDPR), intellectual property laws, and anti-spam regulations (CAN-SPAM Act, CASL).
You agree NOT to use the Platform to:
You retain all ownership rights to Content you upload or create on the Platform. By uploading or creating Content, you grant us a worldwide, non-exclusive, royalty-free, limited license to process, store, transmit, display, and technically modify (e.g., compress, encrypt, convert) your Content solely as necessary to provide the services to you.
You are solely responsible for your Content and the consequences of uploading or creating it. We do not pre-screen Content, but we reserve the right to remove, disable access to, or terminate accounts hosting Content that we believe, in our sole discretion, violates these Terms or applicable law.
You represent and warrant that you have all necessary rights, licenses, and consents to upload, store, process, and transmit your Content through the Platform, and that your Content does not violate any law or third-party rights.
We do not access, read, or share your Content except as required to operate the service, enforce these Terms, respond to support requests, or comply with legal obligations. Your Content is encrypted at rest using AES-GCM encryption with per-account encryption keys derived from a platform master key.
When you use AI-powered features (Vortex AI, document analysis, ZDoc editing, smart fill, image generation), your Content is processed by third-party AI providers, which may include but are not limited to NVIDIA, Google (Gemini), Groq, Z.ai (GLM), and others we may add in the future.
These providers process your data transiently to generate responses. We do not control their data retention, logging, or training policies once data is transmitted to them. You should not submit sensitive personal data (passwords, medical records, financial credentials, government-issued ID numbers, or other information that could enable identity theft) to AI Features.
AI-generated content may be inaccurate, incomplete, biased, or offensive. You are responsible for reviewing and verifying all AI-generated output before using it. We are not liable for any damages arising from reliance on AI-generated content.
We reserve the right to limit, throttle, or disable AI Features for accounts that exhibit patterns of abuse, excessive usage, or violations of these Terms.
The Email Service allows you to send emails using your verified domain through our email delivery partner. To use the Email Service, you must:
You are solely responsible for the content of emails you send and must comply with all applicable anti-spam laws, including but not limited to the CAN-SPAM Act (US), GDPR (EU), CASL (Canada), and NDPR (Nigeria). This includes:
We reserve the right to suspend or terminate email sending privileges if we detect abuse, high complaint rates (above 0.1%), high bounce rates (above 5%), or any violation of these Terms. We may also require additional verification before re-enabling email sending.
The Platform provides a serverless Functions runtime that allows you to execute JavaScript code. You are responsible for the code you write and deploy. Prohibited uses of Functions include:
Functions are subject to rate limiting and execution limits. We may terminate long-running or resource-abusive functions without notice. Functions code is executed in a sandboxed environment with restricted access to platform internals.
The Platform provides storage for your Content. Storage is subject to quotas based on your plan. Free Tier accounts receive 2GB of storage; Paid Plans receive larger quotas as specified at the time of subscription.
Your data may be stored on multiple backends, including Cloudflare R2, Telegram, catbox.moe, or Internet Archive. All data is encrypted using AES-GCM before being stored on any backend. You will not be informed which backend holds specific data, and the encryption key is never shared with the backend provider.
We are not responsible for data loss caused by backend provider outages, data corruption, or force majeure events. We recommend maintaining your own backups of critical data.
Paid Plans are billed monthly in Nigerian Naira (NGN) or US Dollars (USD) via Flutterwave. Subscription fees are billed in advance on a recurring monthly basis until cancelled.
You authorize us to charge your designated payment method for all fees incurred under your subscription. If a payment fails, we may suspend your account after a 7-day grace period. During the grace period, your data remains accessible but new operations may be restricted.
You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing cycle — you retain access until then. No partial refunds are provided for unused portions of a billing cycle.
Refunds may be issued at our sole discretion within 7 days of payment for cases involving billing errors, service outages exceeding 24 hours, or other extenuating circumstances. To request a refund, contact us at zylink.corp@gmail.com.
We reserve the right to change our fees upon 30 days' notice. Price changes take effect at the start of your next billing cycle after the notice period.
The Free Tier is provided at no cost but is subject to the following limitations:
We reserve the right to modify Free Tier limitations at any time. Exceeding Free Tier limitations may result in throttling, request rejection, or account suspension.
We strive to maintain 99.5% uptime for Paid Plans and best-effort availability for the Free Tier. However, we do not guarantee uninterrupted service and are not liable for downtime caused by:
We will make reasonable efforts to restore service as quickly as possible. Service Level Agreements (SLAs) are available only for Scale-tier customers and must be negotiated separately.
The Platform, including its software, design, branding, documentation, and APIs, is the intellectual property of Zylink Corp and is protected by applicable copyright, trademark, and patent laws. You may not:
Feedback, suggestions, or ideas you provide about the Platform may be used by us without any obligation of compensation or attribution.
The Platform incorporates open-source software components. A list of these components and their licenses is available upon request. All open-source components are used in accordance with their respective licenses.
The Platform is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
To the maximum extent permitted by applicable law, we are not liable for:
Our total aggregate liability for any claim arising from or related to these Terms or the Platform shall not exceed the amount you paid to us in the 30 days preceding the event giving rise to the claim, or $100 USD, whichever is greater.
You agree to indemnify, defend, and hold harmless Zylink Corp, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
You may delete your account at any time from your account settings. Account deletion is permanent and cannot be undone. Your data will be permanently deleted within 30 days of account termination, except where retention is required by law (e.g., payment records retained for 7 years).
We may suspend or terminate your account immediately, without notice, if:
Upon termination, all licenses granted to you under these Terms immediately cease. You remain responsible for all fees incurred up to the termination date.
We may update these Terms at any time. We will notify you of material changes via email at least 14 days before the changes take effect. Material changes include modifications to fees, acceptable use policies, liability limitations, or data processing practices.
Non-material changes (typo fixes, clarifications, formatting) may be made without notice. Continued use of the Platform after any changes constitutes acceptance of the updated Terms.
If you do not agree to the updated Terms, you may cancel your subscription and delete your account. No early termination fee applies in this case.
These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Lagos, Nigeria. You consent to the personal jurisdiction of these courts and waive any objection to venue or inconvenient forum.
Before initiating formal legal proceedings, you agree to attempt to resolve any dispute informally by contacting us at zylink.corp@gmail.com with a detailed description of the issue. We will respond within 14 days.
If the dispute cannot be resolved informally within 30 days, either party may initiate binding arbitration through the Lagos Regional Centre for International Commercial Arbitration (LCIA). The arbitration will be conducted in English, with one arbitrator, and will be confidential.
Either party may seek injunctive relief in court to protect intellectual property rights or prevent imminent harm at any time, without first attempting informal resolution or arbitration.
We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR), the EU General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA) where applicable.
We act as a data controller for account information and usage data, and as a data processor for Content you upload. If you are subject to GDPR and act as a data controller for personal data you process through the Platform, you are responsible for ensuring you have a lawful basis for such processing and have obtained necessary consents.
We have implemented appropriate technical and organizational measures to protect personal data, including AES-GCM encryption at rest, TLS 1.3 in transit, per-account encryption keys, and access controls. However, no method of transmission or storage is 100% secure.
The Platform integrates with and depends on third-party services, including but not limited to:
These services have their own terms of service and privacy policies. We are not responsible for their practices. You should review their policies separately. We may add or remove third-party services at any time without prior notice.
You agree to comply with all applicable export control laws, including those of Nigeria, the United States, the European Union, and the United Kingdom. You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to comprehensive U.S. or UN sanctions (including but not limited to Cuba, Iran, North Korea, Syria, and Crimea).
You agree not to use the Platform to export, re-export, or transfer any content, software, or technology in violation of applicable export control laws.
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, civil unrest, government actions, labor disputes, internet or telecommunications failures, power outages, and third-party provider outages.
If a force majeure event continues for more than 30 days, either party may terminate these Terms without liability, with a pro-rated refund for any prepaid fees.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy and any other policies or terms referenced herein, constitute the entire agreement between you and Zylink Corp regarding the use of the Platform. These Terms supersede all prior or contemporaneous agreements, communications, and understandings, whether oral or written.
No waiver of any provision of these Terms will be effective unless in writing and signed by an authorized representative of Zylink Corp. Our failure to enforce any right or provision will not be deemed a waiver of that right or provision.
For questions, concerns, or notices regarding these Terms, contact us: